This Site/ Application/ Services is/are operated /provided by DPS Sports Complex ("Us" or "Our" or "We"). We operate and are engaged in organising sports and other recreational events as well as providing an internet-based booking platform for and in connection with Our as well as third party sports and other events such as sports fitness session(s), sports coaching/outdoor fitness sessions, sports related training activities and sports facilities and venues through Our Site, either by Our self or through Our subsidiaries, affiliates or third-party service providers ("Primary Services").
These Terms of Use ("User Terms") are a legal contract between you and Us.
Subject to the terms and conditions mentioned in these User Terms, you are hereby granted a non-exclusive, limited, non-transferable, non-sublicensable license, freely revocable license to use the Service for your personal, non-commercial use only and as permitted by the features of the Service. DPS Sports Complex reserves all rights not expressly granted herein in the Service.
These User Terms apply to your visit to and use, of the Site whether through a computer or a mobile phone or any other device, the Service, as well as to all information, recommendations and/or services provided to you on or through the Site and the Service.
This document is an electronic record in terms of Information Technology Act, 2000 and rules thereunder as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
By successfully registering your account with us, you are consenting to be bound by these User Terms. Please ensure that you read and understand all these User Terms before you use the Site. If you do not accept any of the User Terms, then please do not use the Site or avail any of the Services being provided therein. Your agreement to these User Terms shall operate as a binding agreement between you and DPS Sports Complex in respect of the use and services of the Site.
Your acceptance of the User Terms shall be deemed to include your acceptance of the privacy policy available at Privacy Policy.
By accepting these User Terms, you also allow DPS Sports Complex to send you promotional emails and SMS alerts from time to time.
All of the defined and capitalized terms in these User Terms will have the meaning assigned to them here below:
Shall mean the account created by or for the Customer on the Site for availing the Services.
Shall mean any toll duty, inter-state taxes, etc. as may not be included in the Order Value but payable to any third party / government authorities for availing Services under Applicable Law.
Shall mean and include all applicable statutes, enactments, acts of legislature or parliament, laws, ordinances, rules, by-laws, regulations, notifications, guidelines, policies, directions, directives and orders of any governmental authority, tribunal, or a court of India.
Shall mean the mobile application DPS Sports Complex, owned and updated by Us from time to time.
Shall mean the fee payable by the Customer to DPS Sports Complex for the Services i.e., for availing the technology services offered by DPS Sports Complex. Convenience Fee shall be chargeable on every Order made through the Site. The Convenience Fee shall be exclusive of all applicable taxes on the Convenience Fee, if any.
Shall mean the fee payable towards cancellation of an Order by a Customer in terms of Clause 7 of these User Terms. The Cancellation Fee shall be exclusive of all applicable taxes on the Cancellation Fee, if any.
Means a person who has an Account.
Shall mean a pre-paid instrument, which can be used to make payments on the Site.
Shall mean any event arising due to any cause beyond the reasonable control of DPS Sports Complex.
Means a pass or reservation (whether in physical or electronic form, as permitted under law), being purchased by any person through the Site and that allows the holder thereof, subject to certain terms and conditions, access, attend and participate to any sport/sport activity/fitness session, on the date, time period and for the sport as identified in such pass or reservation booked through Site, at the venue(s)/fitness centre of the Partner;
Shall mean the order placed by a Customer to avail the Services facilitated through the Site.
Shall mean such amount in Indian Rupees, which is reflected on the Site, as the amount payable for a specific Order. The Order Value shall be exclusive of all applicable taxes on the Order Value, if any.
Shall mean and may include the present, valid, true and accurate name, email ID, phone number and such other information as may be required by DPS Sports Complex from the Customer from time to time for registration on the Application.
Shall mean a joint reference to the Primary Services.
Shall mean the Application, the website owned and operated by DPS Sports Complex and any website which is owned and developed by Us for Our specific partner/third party service provider to give such partner an exclusive platform for its listing of its events/sport sessions etc. or any other software that enables the use of the Application or such other URL or any other booking platform as may be specifically provided by DPS Sports Complex.
Shall mean and include the Order Value, the Convenience Fee, the Cancellation Fee and Additional Fee and taxes as may be applicable from time to time.
Means a membership plan, as offered by respective venue partner and being purchased by any person through the Site, whereby such person, subject to terms and conditions of such plan, can book and access specific venue/fitness centre of the venue/vendor partner engaged by DPS Sports Complex for playing any particular sport/sport activity, as identified in such plan, facilitated/provided at the venue of the partner or if applicable, attend/ participate in any fitness session or other allied services and products facilitated/provided at such venue of the partner and being identified in such plan.
You will be eligible to use the Services only if You are competent to enter into a binding contract under Applicable Laws.
If you reside in a jurisdiction that restricts the use of the Service because of age or restricts the ability to enter into contracts such as this User Terms due to age, Your use of Services shall bind Your legal guardian to these User Terms.
In order to access certain password-restricted areas of the Site and to use certain Services offered through the Site, you are required to successfully register an Account with Us.
You understand and acknowledge that you can register on the Site only after complying with the requirements of this Clause and by entering your Registration Data.
You shall ensure that the Registration Data provided by you is accurate, complete, current, valid and true and is updated from time to time. We shall bear no liability for false, incomplete, old or incorrect Registration Data provided by you.
You are solely responsible for maintaining the confidentiality of your Registration Data and will be liable for all activities and transactions that occur through your Account, whether initiated by you or any third party. Your Account cannot be transferred, assigned or sold to a third party. We shall not be liable for any loss that you may incur as a result of someone else using your password or Account, either with or without your knowledge.
We reserve the right to suspend or terminate your Account with immediate effect and for an indefinite period, if we have a reason to believe that the Registration Data or any other data provided by you is incorrect or false, or that the security of your Account has been compromised in any way, or for any other reason We may find just or equitable.
Except for the Registration Data or any other data submitted by you during the use of any Service offered through Site ("Permitted Information"), DPS Sports Complex does not want you to, and you should not, send any confidential or proprietary information to DPS Sports Complex on the Site or otherwise, unless otherwise is required by Applicable Laws. In accepting these User Terms you agree that any information or material that you or individuals acting on your behalf provide to DPS Sports Complex other than the Permitted Information will not be considered confidential or proprietary.
It is your responsibility to check to ensure that you download the correct Application for your device. We are not liable if you do not have a compatible mobile device or if you download the wrong version of the Application for your mobile device. We reserve the right to terminate the Service and the use of the Application should you be using the Service or Application with an incompatible or unauthorized device.
We allow you to open only one Account in association with the Registration Data provided by you. In case of any unauthorized use of your Account please immediately reach Us at support@dpssportscomplex.com.
In case, you are unable to access your Account, please inform Us at support@dpssportscomplex.com and make a written request for blocking your Account. We will not be liable for any unauthorized transactions made through your Account prior to the expiry of 72 (seventy-two) hours after you have made a request in writing for blocking your Account and shall not have any liability in case of Force Majeure Event.
You may order Our Services using Our Site. You will be charged the applicable fees set forth in the schedule of pricing, as may be prescribed from time to time.
The Total Fee for the Services will be provided through the Site at the time the Services are ordered. You shall be subject to terms regarding minimum quantities to be ordered and minimum service fees, as detailed on the Site.
Due to reasons such as Applicable Law, and limitations, the Services may not be available in all locations within a service area. We reserve the right to decline the Services for any reason in Our discretion. You will not be charged in such circumstances.
By using the Site for availing the Service, you further agree that:
DPS Sports Complex reserves the right to immediately terminate the Service and the use of the Application or booking on the Site in the event of non-compliance with any of the above requirements. Further, DPS Sports Complex will store the information provided by you or record your calls for contacting you for all Service related matters. You shall promptly inform DPS Sports Complex on any change in the information provided by you.
DPS Sports Complex or an authorised representative of DPS Sports Complex, may provide information regarding Services, discounts and promotions provided by DPS Sports Complex to you by way of an SMS or email to your registered mobile number/registered email ID. You also have the option to discontinue receiving such information at any point of time. In order to discontinue receiving such information, you may at any point of contact at support@dpssportscomplex.com to discontinue the same.
You agree to grant DPS Sports Complex a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, host, store, use, copy, display, reproduce, adapt, publish, database rights or any other rights you have in your information, Posted Content (as defined below) and Accessed Content (as defined below) in any media now known or not currently known, with respect to your information. You agree and permit DPS Sports Complex to share your information and/or Permitted Information, with third parties.
DPS Sports Complex will be entitled to enter into any tie-up in terms of joint-venture or otherwise with any other institution engaged in the business of providing services analogous and/or similar to those herein contained. In such case, depending upon the modality and the mechanism as may be devised, you will be provided with the Services by DPS Sports Complex jointly and/or severally with the party/ies in joint venture. You hereby give your irrevocable consent and permission to such a tie-up. In the event of such a tie-up, the terms and conditions herein contained will, mutatis mutandis, become applicable in respect of such tie-up arrangement also.
You will also have the option to purchase DPS Sports Complex Passes and/or Venue Membership Plan through Site for attending/participating/accessing any of our Services, subject to terms and conditions more particularly set out on the Site being applicable at the time of your purchase.
In this connection, you may note that any access to the classes/ sessions/events at venue centre(s), identified under your respective DPS Sports Complex Pass or Venue Membership Plan shall be subject to the availability and shall be accessible on first come first serve basis. You understand and acknowledge that you agree to all the terms and conditions (including cancellation and/or refund terms) of your pass/membership plan as detailed on the Site and shall strictly abide to the same while making your bookings through the Site.
You agree that DPS Sports Complex retains an unconditional right to modify or amend terms and conditions in relation to your DPS Sports Complex Pass and/or Venue Membership Plan with prior notification to you via email/SMS or on the Mobile Application itself. Your continued use of the Site following the posting of such changes, shall constitute your consent and acceptance of those changes.
Should you have questions about these User Terms or DPS Sports Complex's services, you may contact our Grievance Officer. Please find below the details:
Name: DPS Sports Complex
Email: support@dpssportscomplex.com
Address: Kati Ghati, Delhi Public School, Alwar - Jaipur Rd, Alwar, Rajasthan 301001
Any communication pursuant to this Clause which is not marked to the designated individual mentioned here in above shall not be treated as a valid and binding communication for the purpose of these User Terms.